Sizing
What sizing standards do you use? All our sizes are unisex and follow the sizing standards of KOTN, our esteemed supplier. These standards are designed to provide a comfortable and flattering fit.
How do I choose the right size? Since our garments are unisex, consider your preferences for a tighter or looser fit when selecting your size. Typically, if you prefer a snug fit, you might consider sizing down, whereas for a looser, more relaxed fit, you might choose to size up.
Deliveries
Who fulfills the orders? Our trusted supplier is responsible for the fulfillment of all orders. They ensure that your items are prepared with care and dispatched promptly.
How long will delivery take? Delivery typically takes between 2-4 weeks from the date of purchase. The timing can vary depending on the volume of orders and any pre-order arrangements.
Which delivery service is used? All orders are shipped via Canada Post. This reliable service helps ensure that your order reaches you safely and efficiently.
Where do the items ship from? All merchandise is shipped from Toronto, Ontario, Canada. This central location aids in managing shipping times across the country.
What happens if my shipment is delayed? We strive to meet all delivery timelines, but sometimes delays can happen due to supply chain issues or other unforeseen circumstances. If your shipment is delayed, we will notify you promptly and provide updated information and expected delivery timelines.
How can I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the Canada Post website to see the current status and estimated delivery date.